Here are answers to frequently asked questions from new students about technology at UNC. |
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.How is technology used on campus?
Technology plays an increasingly important role on campus. More and more classrooms are becoming "technology enabled" with hardware and software available for teachers and/or students to use during class. In addition all computer labs on campus and residence halls are wired for high-speed access to the university network and the Internet. Network connections for laptops are available in some classrooms and labs, and wireless connections are available in the library. Computers are used frequently for the delivery, completion and submission of individual and team class assignments, research, and communication with professors, friends and family.
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Do I need to have a computer?
There are hundreds of computers available across campus for students who don’t own one or who want to use specialized software installed on certain lab computers. However, if you own your own computer, you can use it whenever you want to from the convenience of your own room. You can also use the software of your choice for both schoolwork and entertainment.
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What kind of computer do I need?
There are two ways to approach your selection of a new computer. One is to buy the latest and greatest so you can use it for four years or longer. The second is to buy only what will serve your needs now and plan to replace it in two or three years. Your computer needs to meet certain minimum system requirements if you want to connect to ResNet, the University’s high-speed Internet connection. You will need a 10BT or 10/100BT Ethernet network card. For dial-up connection to the university's modems, it is recommended that you have a 56K V.90 modem. All systems sold by Bear Logic meet or exceed minimum system requirements for use on campus.
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Should I buy a PC or Mac?
Both platforms are used on campus. For basic word processing, spreadsheet and presentation applications, we encourage you to use what you are most comfortable with. Your major department or college may have a recommendation for you. Windows-based PCs are preferred for many business uses, especially database and programming applications. Macs are favored by those involved in creative work such as desktop publishing, graphic design, music, and photo and video editing.
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Should I buy a laptop or desktop computer?
Desktop systems generally offer greater performance, particularly processor speed and monitor size, at a lower cost. They also tend to be more upgradeable and expandable. However, laptops take up less space in you residence hall room and have the benefit of mobility. They can be carried easily to class or the library and home during breaks. Wireless access is available on campus, so you can purchase a wireless network card and utilize the wireless network available in the library. But keep in mind that laptops are more vulnerable to damage and theft. We recommend accident protection and/or insurance and a security lock.
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What software will I need?
You will need an office suite for word processing, spreadsheet, presentation, and possibly database applications. Microsoft Office is the campus standard for both PCs and Macs. You also will need an antivirus program such as Norton Antivirus, which is available for PCs and Macs. An Internet browser will round out your basic software needs; Internet Explorer is recommended.
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Who is eligible to purchase from Bear Logic?
You are eligible to purchase from Bear Logic if you are a part-time or full-time student currently enrolled in classes at UNC or Aims Community College and are seeking a degree or certificate, or have expressed an intent to enroll at UNC. Of course, parents, friends or other relatives may make the purchase for an eligible student as well. Part-time and full-time faculty, staff and emeritus faculty also are eligible to purchase from Bear Logic.
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Why should I buy a computer from Bear Logic?
Bear Logic is a non-profit campus technology store owned and operated by the University and dedicated to providing you with the technology tools you need to succeed. As part of the campus community, you qualify for the academic discounts we offer on the products we sell. We know the campus and guarantee that the computer you buy from us will be compatible with the university network. Also, we’re here to help if you have problems you can’t resolve after your purchase. We have contracts with Apple, Dell and Sony to assist you in-store with your onsite warranty.
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What does Bear Logic sell?
Bear Logic has educational reseller agreements with computer manufacturers such as Dell, Apple, and Sony, numerous software publishers including Microsoft, Adobe, Macromedia and Symantec as well as peripheral manufacturers such as Hewlett Packard, Epson and Iomega. We can special order a wide variety of technology products for you, many at academic discounts. Please contact us if you want something you don’t see on our website.
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How long does it take to receive a computer once it’s been ordered?
Delivery of built-to-order computers is generally 7-10 business days, although newly announced products may have longer delivery times. Other special orders usually arrive within three to five business days.
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| What payment options do you offer?
Bear Logic accepts cash, checks and VISA, MasterCard and Discover credit cards as well as the UNC Card. A $100 deposit is required for the purchase of a computer with the remainder due at the time of receipt. For special orders, we require payment at the time the order is placed. For your convenience, we also offer both short-term and long-term finance options. Back to Top |
What about sales tax and shipping?
Merchandise picked up at the store is subject to 6.36% sales tax, but no shipping charge. If you would like us to ship your order to you, sales tax does not apply to orders shipped out-of-state; 2.9% sales tax will be added to orders shipped outside of Greeley but within Colorado. Appropriate shipping charges will be added to your bill.
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What is your return policy?
All returns are subject to the manufacturer’s return policy. Most, but not all, computer manufacturers offer a 30-day return option. Opened, non-defective software is returnable only if the manufacturer offers a satisfaction guarantee, so it’s important to make sure the software is what you want and will run on your system before you buy it. Returns of special orders or opened stock items may be subject to a restocking fee. We are unable to accept returns or exchanges after 30 days.
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What kind of technical support and service is available?
Bear Logic has a service department that focuses on providing support for our customers. We are an authorized Apple Service provider and have agreements with both Dell and Gateway to perform in-store, onsite warranty service. If we are unable to help you, we can refer you to other local service providers. In addition, you can almost always receive technical support directly from the manufacturer of the product you are having trouble with. UNC’s User Support offers phone support for ResNet and Dialup.
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If you have other questions, please contact us at 970.351.1361 or Bearlogic@unco.edu.
We’re happy to assist you in any way we can! |
